Privacy Policy

1. Who we are

Shenzhen Weikai Special Equipment Co., Ltd. ("WEIKAI", "we", "us") is the controller of personal data collected through this website. Our office address is Jintian Road, Futian District, Shenzhen, China.

Privacy contact: sales@weikaiequip.com

2. Personal data we collect

• Contact data: name, organisation, country/region, email address and the content of your message, when you contact us by email.
• Technical data: IP address, browser type, device type, pages visited and referring URL, collected through server logs and, where enabled, analytics.
• Communication data: correspondence and records of your requests.
• Consent records: the fact and time of any consent you give.

We do not intentionally collect special-category personal data through this website. Please do not send classified, confidential or controlled technical information by email.

3. How we use personal data

• To respond to enquiries and provide product or commercial information.
• To assess requirements, including destination-market and compliance checks.
• To manage OEM/ODM and customer relationships.
• To operate, secure and improve the website.
• To comply with legal obligations and respond to lawful requests.

4. Lawful bases (GDPR)

• Consent — for optional cookies/analytics and for processing enquiry details where consent is the applicable basis.
• Contract or pre-contractual steps — where we respond to a request or perform a contract.
• Legitimate interests — for website security, business communication and improving our services, balanced against your rights.
• Legal obligation — where processing is required by law, including export-control and end-use review.

5. Cookies and analytics

This website does not currently use advertising or analytics cookies. The hosting provider may set strictly necessary cookies for security and content delivery. If analytics or marketing tools are added, this policy will be updated and, where required, consent will be requested before non-essential cookies are set.

6. Sharing and processors

Personal data may be shared with service providers that support hosting, email or IT security; with professional advisers; with group companies or partners where necessary for an enquiry; and with authorities where required by law. Processors are bound by appropriate contractual and confidentiality obligations.

Our current service providers include Cloudflare (website hosting) and Zoho (email hosting). This website does not operate a contact form, does not use Formspree or any other form-submission processor, and does not offer a telephone enquiry route. Enquiries are received by email only.

7. International transfers

Enquiries may be handled outside your country. Our service providers may process data in the United States, the European Union, India and other countries where they operate. Where personal data is transferred internationally, we rely on appropriate safeguards under applicable data-protection law, such as adequacy decisions or standard contractual clauses.

8. Retention

We retain enquiry and communication data for as long as necessary to respond to the enquiry and maintain business records, and for any additional period required by applicable law.

9. Your rights

Subject to applicable law, you may request access, rectification, erasure, restriction, objection and portability; withdraw consent; and lodge a complaint with a supervisory authority. To exercise these rights, contact sales@weikaiequip.com. We may need to verify your identity before acting.

10. Security

We use appropriate technical and organisational measures to protect personal data, including access controls and secure transmission where applicable. No internet transmission is completely secure; please avoid sending sensitive information by email.

11. Children

This website is intended for business users and is not directed to children. We do not knowingly collect personal data from children.

12. Links to other sites

This website may link to third-party sites. We are not responsible for their privacy practices; review their notices before providing personal data.

13. Changes

We may update this policy from time to time. The "Last updated" date will show the current version.

14. Contact

Questions about this policy or your personal data: sales@weikaiequip.com / Jintian Road, Futian District, Shenzhen, China.